Customer
Service Apprentice (0888)
You are passionate about providing excellent
customer service, a superstar when it comes to organisation and on fire when
working on a computer. You want to gain a qualification in a professional
working environment, so why not give your career a kick start and join our BAM
Apprenticeship Programme?
With this apprenticeship you can complete a Level 3
qualification in Customer Service, whilst working with our Helpdesk team!
Our Customer Service Apprenticeship is based in our
Head office in Hemel Hempstead and will be a full-time role from Monday to
Friday.
So what is the Helpdesk team all about? We asked
the team to tell us...
“This exciting new opportunity sits in the BAM
Facilities Management area. Facilities management companies are responsible for
the management of services and processes that support the core business of an
organisation. They ensure that an organisation has the most suitable working
environment for its employees and their activities. Typically this means
ensuring that lighting, heating, hot water, fire alarms and fire doors are all
in good working order. It can also cover the delivery of other service such as
catering, security and cleaning.
Here is a flavour of the type of activities we
would love you to be involved in:
- Speaking with our customers and monitoring maintenance activity
- Inputting updates in to our database system
- Recording all maintenance activities
- Supporting the team with any ad hoc administration duties
What we're looking for…
Early careers talent is really important to us here
at BAM. We're looking for people with passion and initiative. You will love
working in a team, learn quickly and prioritise your workload. We need you to
support the team, so we are looking for someone who can talk to people at all
levels and pay close attention to detail. You'll be a superstar at
administration and eager to provide excellent customer service.
Eligibility
Due to the nature of this apprenticeship, it would
suit school/college leavers from 16 years of age. You are only eligible to
apply if:
- You have lived in the UK/EEA for a minimum of three years consecutively
- You have at least a Level 1 qualification in Maths and English (GCSE or equivalent, grade D or above)
- You do not already hold a Level 3 qualification in the same subject
What you'll get
The nationally recognised apprenticeship
qualification takes a year to complete and you will receive a competitive
salary, which is nearly double the apprentice national minimum wage! You
will gain valuable customer service training in the workplace while being
supported every step of the way, guided by a personal development plan.
Start date
We are looking for someone to start from the 3rd
of May 2017
Assessment day
If your application is successful, you will be
invited to an assessment day on the 18th of April. Please make sure that when
you are applying that you are available on this date.
No comments:
Post a Comment